My Pool Smells Strongly of Chlorine

Uh oh. It is a common belief that this strong smell is associated with too much chlorine. The opposite is true. Rather than baffle you with science the pool is screaming out for chlorine.

My Pool Is Green with Algae

Oh dear! You have Algae in your pool! You need help. Algae forms usually because there is not enough chlorine in the pool or the pool water is out of balance. Contact us for help. We need to know how green it is. Can you still see the bottom, or is it so green we need a lawn mower?

I Have Black Spot Algae

Black Spot Algae is the hardest to control. It is best to prevent it rather than go through the heartache of eradicating it. You would be best to come and visit us, and don't forget to bring some pool water for testing.

What is pH?

pH is a scale of 1-14 with 1 being acidic and 14 being corrosive.
The ideal range for your pool is between 7.2 and 8.

What is Stabiliser?

Stabiliser is like a sunscreen for your pool. It stops the sun dissipating your available chlorine. If you have no stabiliser in you pool you will use twice as much chlorine.

Water Sample Bottle

I Have a Salt Pool. Do I have to Add Chlorine?

Absolutely. Your salt chlorinator is a mini liquid chlorine manufacturing plant. It will faithfully continue putting chlorine in your pool. However it doesn't know if it has been really hot, or if many people or the dog have been swimming in the pool. You should shock (add chlorine) your pool once a week or after heavy usage.

Free Pool Water Testing

Take the sample from an arms length (at least 30cm) under the pool surface.
Please do not leave it in a hot vehicle as it will affect the test.
Bring your sample into us and we will test it for you at no cost to you!

Ask us for your FREE water sample bottle.

My Dog Swims in my Pool. Is this ok?

Its okay as long as you ensure that you add plenty of chlorine in the evening. A dog in a pool is the same as having 30 people swimming in the pool. As soon as the dog hits the water he urinates.

I Get lots of Leaves in my Pool. What does this mean?

It means you may have a high phosphate reading which will make your pool water difficult to balance. No problem we can test your water and treat it with Pool Pro  Phosphate Remover. We may even have a leaf skimmer available that is suitable for your pool!

My Skimmer Basket or Pump Basket is Broken

Not a problem. We have a whole range of pump and skimmer baskets.    Bring the damaged one in and we will have a replacement for you.

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